General Terms - Castel Pietraio Wine Resort a Siena

General Terms

General terms

 

CITY TAX:
The City of Monteriggioni provides a tax, with the exception of children under the age of 12, to:
€ 1.50 per person for up to 3 nights accommodation at the agriturismo,
€ 2 per person for up to 3 nights stay at the Residenza d’Epoca.

 

METHOD OF RESERVATION:
To guarantee the reservation is required to send a credit card with expiration date.
(The details of the credit card will only be used to guarantee your booking and you will not be charged any amount)
Otherwise contact us for informations about other types of payment..

 

TERMS AND CONDITIONS (ROOMS):
When the reservation is confirmed, you will receive a voucher (e-mail or fax) with the reservation date, name, date of arrival, room type, length of stay, price, instructions to get to Castel Pietraio.
• The price of the room includes: VAT, for heating / air conditioning, electricity, bed linen,
daily cleaning, use of the pool,
• Arrival: daily between 4p.m. to 7p.m.
• Check-out: by 10 am
• Balance: on departure
TERMS AND CONDITIONS (APARTMENTS):
When the reservation is confirmed, you will receive a voucher (e-mail or fax) with the reservation date, name, date of arrival, flat, length of stay, price, instructions to get to Castel Pietraio.
• The price is inclusive of VAT, use of hot and cold water, electricity, gas for cooking, as well as towels, bed and table linen, changed weekly. Use of swimming pool, barbecue and
• E ‘excluded from charge: heating Euro 8 per day for the apartments “The Guardacastello” and “I Beccatelli” and euro15 per day for others.
• Arrival: Saturday between 4p.m. to 7p.m.
• Departure: Saturday before 9 a.m.
• Balance: on departure
CANCELLATIONS:
• In the event of termination of the contract, the customer is required to pay by way of compensation for the withdrawal, the following amounts, depending on the remaining days of the notice of cancellation to the same day of arrival:Up to 30 days before arrival: no charge
From 29 days to 7 days before arrival: 50%
From 6 days to 1 day before arrival: 100% No Show: 100%

Booking more than 4 rooms the proprietary may can applicate different conditions

No refund to the customer who decides to terminate the stay already started, we recommend the customer to enter into an insurance contract covering disclaimers.

JURISDICTION:
In case of disputes concerning the following contract will be referred to the Court is Bologna.

(registered the office Castel Pietraio, Programma Vacanze and Le Parate of Castel Pietraio)

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